You have the right to cancel within 7 days of of receipt of goods, or 7 days from the date of transaction, whichever is longer. Goods must be returned in their original packaging and in their original condition. Tags, where fitted must not be removed. Earrings and other jewellery designed to be insterted into the body can only be returned if faulty.
For returns, please call our customer services on 01228 318349 to arrange shipping. Refunds will be issued immediately upon receipt of goods. All goods remain the property of Silver Pennies until paid for in full.
You can stop the transaction at any time before the item is dispatched. The best way to ensure this is to call or email before 2pm on the day of the order. Goods leave the premises between 2pm and 3pm. In such instances, refunds are made immediately.